Showing posts with label preventative maintenance. Show all posts
Showing posts with label preventative maintenance. Show all posts

Thursday, April 26, 2012

Do I have "sucker" written across my forehead?

I dropped my car off yesterday evening to have a new timing belt / water pump / coolant and all the tensioners and pulleys that go with it installed.  It's just routine preventive maintenance, but my car is in great shape and I want to keep it that way.  The frustrating part of this was the comparison price shopping beforehand.




I called two Audi dealers and a private mechanic I've used for 20+ years.  The private guy wanted $1,000, the dealers between $1,400 and $1,500.  Because of the difference I thought I'd better check them again, so I went to one of the dealers (Boardwalk Audi) and had them re-price it while I waited.  Their $1,400 over-the-phone quote was now $2,050.  Huh? ("May we schedule an appointment for you, Mr. Sucker?")   My private mechanic was still $1,000, so he got the work.  He promises the parts are all new Audi OEM parts and I believe him.


I hate people (well...not really "hate"...let's go with "don't like") who play games with me.  I don't trust them.  That dealer lost all credibility with me, and I won't consider them again for service or another new Audi purchase.  Why do they do that?  There's no need for it.  Apparently no one today (except my private mechanic) wants to settle for making a reasonable profit.  They're all greedy.  They need to take the advice my dad gave me years ago:  "A fast nickel is better than a slow dime."  They need to think long-term.


That's what I think.


S